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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Сергей Макуха

Сергей Макуха

May 8, 2025

5  out of  5
rating by Сергей Макуха
"Anna Stepko is a very professional specialist. She could to solve my problem. Thank you."
We responded:
"Thank you, Сергей, for your feedback! I'm happy to hear that Anna was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Richard & Sarah Wilmoth

May 3, 2025

5  out of  5
rating by Richard & Sarah Wilmoth
"Dina at Mike Kuebler State Farm is wonderful! She is knowledgeable and friendly and really took her time explaining our options to us. We highly recommend her for any insurance needs or questions you have!"
We responded:
"Thank you, Richard and Sarah, for your fantastic feedback! I'm happy to hear that Dina provided you with such a knowledgeable and friendly experience. It's great to know she took the time to explain your options thoroughly. If you have any more questions or need assistance in the future, feel free to reach out to our office."
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Alicia Linton

May 1, 2025

5  out of  5
rating by Alicia Linton
"Dina at Mike Kuebler State Farm has been incredible to work with. She went to bat for me to get a better rate for my life insurance and kept me updated throughout the whole process. She called me and responded to my texts even after hours. She is an excellent State Farm agent."
We responded:
"Thank you, Alicia, for sharing your experience! I'm glad to hear that Dina provided such dedicated service and helped you secure a better rate for your life insurance. Her commitment to keeping you informed and being available even after hours truly reflects our team's dedication!"
Profile photo of Molly Jo Riportella

Molly Jo Riportella

April 25, 2025

5  out of  5
rating by Molly Jo Riportella
"Working with Dina at State Farm has completely changed how I feel about insurance. She went above and beyond by doing extra research into my life insurance options and took the time to explain every detail in a way that made sense. What really stood out was how personal and genuine she was—she truly listened to me and made sure the coverage met my family’s specific needs. I’ve never looked forward to speaking with an insurance agent before, but Dina made the entire experience so pleasant and supportive that I actually enjoy our conversations. She’s a rare gem in the insurance world!"
We responded:
"Thank you, Molly Jo, for sharing your wonderful experience with Dina! I'm glad to hear how she made a positive impact on your view of insurance. Her dedication to researching and explaining your insurance options truly reflects our commitment to personalized service. It's fantastic that you found the experience pleasant and supportive. If you have any more questions or need assistance in the future, feel free to reach out."
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Earl Cochrone

April 25, 2025

5  out of  5
rating by Earl Cochrone
"Ever since I switched to SF from Geico, Mike's office has been exceptional. Ike Andrews and Carmen specifically have been the most helpful in getting things done in a timely manner. Great place to get help with your insurance needs, and continues to be a great local place that will take care of you."
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Sloan Sawyer

April 22, 2025

1  out of  5
rating by Sloan Sawyer
"Had an issue with my house flooding. Agent was out of town and person answering the phone spoke poor English and did not help. I ended up filing a claim online. Appraiser was wonderful and walked us through but we needed our agent. When he came back he didn't even call and answer my messages. I called again for a copy of my ins policy as they put the renewal version up on the website 3 months earlier so I could not access my current policy. He ghosted me on that too. Now they're calling to sell me more insurance, not happening."
We responded:
" Dear Sloan, Thank you for sharing your feedback. We truly appreciate hearing from our clients and take all reviews seriously as we continuously strive to improve our services. We are sorry to hear about your recent experience and any frustration it may have caused. We understand the importance of timely support during critical times like a house flood. Our records indicate that we received one text message from you requesting a callback. We regret if this led to any perceived delay in communication. That said, we are glad to know that our State Farm appraiser was able to assist you effectively and that your claim was handled and paid out promptly as this was our promise when earning your business. Our team is dedicated to ensuring that claims are processed smoothly and efficiently. We are an office that prides itself on being able to help people from all walks of life. My amazing team here in Williamsburg can help people in not only the English language, but Spanish, Ukrainian, Polish and Russian. We might have an accent that you are not use to, but I can assure you, all of my licensed team members can communicate and get the job done in English. Regarding your request for a copy of your insurance policy, we apologize for any inconvenience you experienced accessing the current version online. We will ensure that you receive all necessary documents promptly and are reviewing our process to prevent such issues in the future. We value your business and want to address any remaining concerns you have. I have made multiple attempts to speak with you about this situation via phone and text but we have not heard any response. Please feel free to reach out directly to our office at 757-229-3229 or so we can assist you further and restore your confidence in our services. Lastly, regarding a phone call to “sell you insurance” we were simply attempting to set up a review of your insurance plan to make sure you understand all coverages and make sure there are no gaps or concerns that you may have…especially after a claim was filed where you had large amount of damage to your home. We know that life changes, so we do offer this service to our policy holders at least once every other year. Thank you for your understanding and patience. Sincerely, Mike Kuebler Owner of Kuebler State Farm "
Profile photo of Anna Stepko

Anna Stepko

April 22, 2025

5  out of  5
rating by Anna Stepko
"Heidy is a great specialist and very nice as a person! High level of service helped me to figure out with all questions and concerns! Strongly recommend this office!"
We responded:
"Thank you, Anna, for sharing your experience! I’m delighted to hear that Heidy provided you with exceptional service and assistance. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Andrew Dustan

April 21, 2025

5  out of  5
rating by Andrew Dustan
"I've had a great experience working with Daniel through this office. I have appreciated the strong communication and the ability to find coverage that is consistent with my needs and preferences."
We responded:
"Thank you, Andrew, for sharing your positive experience! I'm glad to hear that Daniel's strong communication and dedication to finding the right coverage for you have been appreciated. We're here to assist with any other needs or questions you may have."
Profile photo of Vitalii Lytus

Vitalii Lytus

April 16, 2025

5  out of  5
rating by Vitalii Lytus
"I recently had the pleasure of working with Anna. She is always so helpful and answers all questions . Friendly, knowledgeable, and always ready to help. I highly recommend this office to anyone looking for an insurance agency that puts customers first."
We responded:
"Thank you, Vitalii, for sharing your experience! I'm glad to hear that Anna was able to assist you with her friendly and knowledgeable approach. We appreciate your recommendation and are here to help with any future insurance needs. Feel free to reach out anytime!"
Profile photo of Belkis Solorzano

Belkis Solorzano

April 11, 2025

5  out of  5
rating by Belkis Solorzano
"Thank you very much Heidy for your kindness"
We responded:
"Thank you, Belkis, for your kind words! I'm happy to hear that Heidy's kindness made a positive impact on your experience. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Valentyna Bezkhlibna

Valentyna Bezkhlibna

April 4, 2025

5  out of  5
rating by Valentyna Bezkhlibna
"Many thanks to Anna for the complete information and help in obtaining insurance, a very competent specialist."
We responded:
"Thank you, Valentyna, for sharing your experience! I'm happy to hear that Anna provided you with all the information and assistance you needed. Her expertise is truly valued here. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Jenner Gonzalez

Jenner Gonzalez

April 3, 2025

5  out of  5
rating by Jenner Gonzalez
"Kat fue muy amable y comprensiva con mis necesidades, me ayudo a resolver mis inquietudes y siempre estuvo en contacto en mi idioma. Me ofrecio un excelente servicio, muchas gracias a Kat"
We responded:
"¡Gracias, Jenner, por compartir tu experiencia! Me alegra saber que Kat pudo ayudarte con tus inquietudes y que te ofreció un servicio excelente. Estamos aquí para asistirte en lo que necesites. ¡No dudes en contactarnos si tienes más preguntas o necesitas ayuda en el futuro!"
Profile photo of Fernando José HenriquezMejia

Fernando José HenriquezMejia

April 2, 2025

5  out of  5
rating by Fernando José HenriquezMejia
"Very grateful for the service provided by the agents, always willing to help and very friendly. Thank you very much."
We responded:
"Thank you, Fernando, for your kind words! I'm happy to know that our team was able to assist you with friendliness and dedication. Your appreciation means a lot to us. If you have any questions or need further assistance, please feel free to reach out."
Profile photo of Vinay Vijayan

Vinay Vijayan

March 28, 2025

5  out of  5
rating by Vinay Vijayan
"Anna was very patient and helpful in getting me new policy."
We responded:
"Thank you, Vinay, for sharing your experience! I'm happy to hear that Anna was patient and helpful in assisting you with your new policy. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Olga Haustova

Olga Haustova

March 21, 2025

5  out of  5
rating by Olga Haustova
"We are glad to be a part of the State Farm family! My husband and I got very good price insurance for our car and property with many nice bonuses. Many thanks to manager Anna Stepko for very detailed and professional advice when choosing insurance conditions. Her attention to detail and high quality of work exceeded all our expectations. The process of getting our insurance was as simple and convenient as possible. We felt interest and support at every stage. I wish the company and Anna further success and good clients! Ми раді бути частиною родини State Farm! Ми з чоловіком застрахували машину та майно за дуже хорошою ціною з багатьма приємними бонусами. Велика подяка менеджеру Анні Степко за дуже детальні та професійні консультації при виборі умов страхування. Її увага до деталей і висока якість роботи перевершили всі наші очікування. Процес оформлення нашої страховки був максимально простим і зручним. Ми відчували інтерес і підтримку на кожному етапі. Бажаю компанії та Анні подальших успіхів та гарних клієнтів!"
We responded:
"Thank you so much, Olga, for taking the time to share your experience with us! It’s truly wonderful to hear that both you and your husband are satisfied with the insurance options and bonuses that we provided. Anna's dedication and meticulous attention to detail really shine through in her work, and we feel incredibly grateful to have her as a valuable member of our team. Please remember that we are always here to assist you with any future needs or questions you may have. Wishing you both all the best in the future!"
Profile photo of Peggy See

Peggy See

March 14, 2025

5  out of  5
rating by Peggy See
"Kim was very professional and enthusiastic about reviewing my need. Kim collected the information from me and faxed the requested paperwork necessary to close out my claim. Thank you Kim!"
We responded:
"Thank you, Peggy, for sharing your experience! I'm happy to know that Kim provided professional and enthusiastic service while assisting with your claim. It's great to have her as part of our team. If you need any further assistance, feel free to reach out to our office anytime."
Profile photo of Roman Shulezhko

Roman Shulezhko

March 3, 2025

5  out of  5
rating by Roman Shulezhko
"I really liked Anna's work, a good specialist, I appreciate it. Thank you very much"
We responded:
"Thank you, Roman, for your wonderful feedback! I'm delighted to know that Anna's expertise made a positive impact on your experience. Your appreciation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime."
Profile photo of james onder

james onder

March 1, 2025

5  out of  5
rating by james onder
"Dina and Anna recently went above and beyond to help me in correcting a misunderstanding i had regarding my policy."
We responded:
"Thank you, James, for sharing your experience! I'm glad to hear that Dina and Anna were able to assist you effectively. Their dedication to resolving misunderstandings is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Brandy Guerrero

Brandy Guerrero

February 27, 2025

5  out of  5
rating by Brandy Guerrero
"Carmen in the Williamsburg office on Monticello Ave was amazing. She was so informative and educated me on the right policy that fits my needs which my other insurance company did not. Carmen is your gal!!"
We responded:
"Thank you for the review, Brandy! We are glad to hear that Daniel was able to help you with your insurance needs. Your feedback is important to us and we value the chance to provide you with high-quality coverage."
Profile photo of David Salls

David Salls

February 26, 2025

5  out of  5
rating by David Salls
"Since moving to Virginia, we've really appreciated the support and professionalism that we consistently receive for our various insurance needs. Daniel has been particularly helpful getting our sailboat insured, which has been a constant and expensive battle with various other insurance providers."
We responded:
"Thank you, David, for sharing your experience! I'm happy to know that our team's support and professionalism have made a positive impact since your move to Virginia. Daniel's efforts in getting your sailboat insured are truly appreciated, and I'm glad we could assist where others have struggled. If you have any more insurance needs or questions, feel free to reach out to our office anytime."
Profile photo of Vladimir Vladimir

Vladimir Vladimir

February 26, 2025

5  out of  5
rating by Vladimir Vladimir
"Excellent work, very polite and competent specialists!"
We responded:
"Thank you, Vladimir, for your wonderful feedback! I'm glad to know that our team of specialists provided you with polite and competent service. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Ty Joubert

Ty Joubert

February 22, 2025

5  out of  5
rating by Ty Joubert
"Full spectrum professionals. Best insurance team I have had in over forty years."
We responded:
"Thank you, Ty, for your wonderful feedback! I'm glad to know that our team has made such a positive impression on you over the years. We're here to assist with any of your insurance needs, so feel free to reach out anytime."
Profile photo of Jeff Ruiz

Jeff Ruiz

February 21, 2025

5  out of  5
rating by Jeff Ruiz
"The most professional and courteous experience in working with an Insurance company I’ve ever had!! The Team of “Mike Kuebler” provided me with an excellent and comprehensive understanding of their product offerings. They are transparent and customize the policies to your specifications and goals. So far it’s been smooth working with this State Farm office and very impressed with their space and staff. They will follow-up as a checkpoint to make sure policy and coverage amounts and conditions are most suitable. 12/26/2024 update- Kimberly C. has kept us updated on our new policy status and has expedited our new request with the utmost professionalism. We’re so happy she is on the Kuebler State Farm Team!!! 2/21/2025 update Anna S. was wonderful in assisting us with our homeowners policy. She checked in on key developments and made us so confident knowing we were in her hands. We trust this State Farm’s office as they exceed our expectations time and time again!!! Make the transition or acquire this State Farm office services, you will save with the superior guidance for your insurance guidance needs!!"
Profile photo of Jenny Sarran

Jenny Sarran

February 20, 2025

5  out of  5
rating by Jenny Sarran
"I had great experience with them. Anna was very helpful and professional. She took the time to explain all my coverage options, ensuring I understood everything without feeling overwhelmed. Highly recommend!"
We responded:
"Thank you, Jenny, for sharing your experience! I'm happy to hear that Anna was able to assist you effectively and provide clear explanations of your coverage options. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, feel free to reach out!"
Profile photo of Vitalii Rogatiuk

Vitalii Rogatiuk

February 12, 2025

5  out of  5
rating by Vitalii Rogatiuk
"Хочу сказать огромное спасибо Анне и Heidy за предоставленную развернуть информацию о страховании моего авто, что для меня очень было важно и жизни. Теперь я застрахован у профессионалов."